{"id":1504,"date":"2026-07-07T18:48:40","date_gmt":"2026-07-07T18:48:40","guid":{"rendered":"https:\/\/www.lebihan.de\/expertise-index\/expertise-knowledge-management\/"},"modified":"2026-10-20T10:32:42","modified_gmt":"2026-10-20T10:32:42","slug":"expertise-knowledge-management","status":"publish","type":"page","link":"https:\/\/www.lebihan.de\/en\/expertise-index\/expertise-knowledge-management\/","title":{"rendered":"Expertise &#8211; Knowledge Management"},"content":{"rendered":"<div class=\"lbx lbcx-competence-hero\"><section class=\"hero has-backdrop\">\n  <div class=\"branch-hero-backdrop competence-hero-backdrop\" aria-hidden=\"true\">WISSENS-<br \/>\nMANAGEMENT<\/div>\n  <div class=\"wrap\">\n    <div class=\"hero-grid\">\n      <div class=\"hero-copy\">\n        <span class=\"eyebrow has-icon competence-hero-label\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 6c-2-1.3-4.5-1.3-7 0v12c2.5-1.3 5-1.3 7 0 2-1.3 4.5-1.3 7 0V6c-2.5-1.3-5-1.3-7 0z\"\/><path d=\"M12 6v12\"\/><\/svg>Knowledge Management<\/span>\n        <h1>Find knowledge. Leverage experience. Stop starting from scratch every time.<\/h1>        <p class=\"lede\">Knowledge is created in projects every day: decisions, experiences, templates, risks, and solutions. We create the structures, responsibilities, and access points to ensure this knowledge is rediscovered, understood, and utilized at the right moment.<\/p>                <div class=\"hero-actions\">\n          <a class=\"btn btn-primary competence-hero-primary\" href=\"#kontakt\">Schedule a Consultation <span aria-hidden=\"true\">\u2192<\/span><\/a>          <a class=\"branch-text-link\" href=\"#unterstuetzung\">How We Support You <span aria-hidden=\"true\">\u2192<\/span><\/a>        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section><\/div>\n<div class=\"lbcx\"><section class=\"lbcx-problem\"><div class=\"wrap lbcx-problem-grid\">\n  <div class=\"lbcx-pull reveal\">Knowledge must find its way back into the workflow.<\/div>  <div class=\"lbcx-problem-copy reveal\"><p>Knowledge management in a project environment is more than just a well-organized filing system. It is about structuring information so that people can use it at the right moment. <\/p><p>Particularly in project-oriented organizations, knowledge is often re-developed over and over again. Teams search for old presentations, copy templates from previous projects, or ask the same people for information. <\/p><p>That is why we connect content, responsibility, and usage. A smaller amount of content that is reliable and up-to-date is often more helpful than large collections where no one knows what is currently valid. <\/p><\/div>\n<\/div><\/section><\/div>\n<div class=\"lbcx\"><section class=\"lbcx-tabs-section lbcx-challenge-section\" id=\"symptoms\"><div class=\"wrap\">\n  <div class=\"sec-head left reveal\"><span class=\"eyebrow steel\">The Three Typical Challenges<\/span><h2>Three Symptoms. One Root Cause. <\/h2><p>Scattered information, unclear validity, and lost project experience often occur when knowledge is merely filed away rather than organized as part of the work process.<\/p><\/div>\n\n  <div class=\"lbcx-tabs\" data-lbc-tabs>\n    <div class=\"lbcx-tablist\" role=\"tablist\" aria-label=\"Three Symptoms. One Root Cause. \">\n      <button type=\"button\" role=\"tab\" class=\"lbcx-tab-btn is-active\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-0\" aria-controls=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-0\" aria-selected=\"true\" data-lbc-tab=\"0\">Knowledge is scattered<\/button><button type=\"button\" role=\"tab\" class=\"lbcx-tab-btn\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-1\" aria-controls=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-1\" aria-selected=\"false\" data-lbc-tab=\"1\">Experience is lost<\/button><button type=\"button\" role=\"tab\" class=\"lbcx-tab-btn\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-2\" aria-controls=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-2\" aria-selected=\"false\" data-lbc-tab=\"2\">Search &amp; AI remain weak<\/button>    <\/div>\n    <div class=\"lbcx-tab-panel is-active\" role=\"tabpanel\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-0\" aria-labelledby=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-0\"  data-lbc-panel=\"0\">\n      <div>\n        <span class=\"lbcx-tag\">Common Cause<\/span>        <h3>Information exists but is difficult to find<\/h3>        <p>Decisions, templates, lessons learned, and project documents are scattered across different folders, chats, emails, or systems. Searching takes time and does not always provide the latest version. <\/p>        <div class=\"lbcx-when\"><b>What matters:<\/b><ul><li>Organize knowledge areas and access points intuitively<\/li><li>Clearly mark valid content<\/li><li>Develop search and navigation based on real-world usage scenarios<\/li><\/ul><\/div>      <\/div>\n      <aside class=\"lbcx-side\"><span>Le Bihan Perspective<\/span><p>Structure before search: Good search functions help\u2014but an organizational system that people can understand and maintain is even better.<\/p><\/aside>    <\/div><div class=\"lbcx-tab-panel\" role=\"tabpanel\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-1\" aria-labelledby=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-1\" hidden data-lbc-panel=\"1\">\n      <div>\n        <span class=\"lbcx-tag\">Common Cause<\/span>        <h3>Projects learn, but the organization does not<\/h3>        <p>Experiences remain in people&#039;s heads or on final presentation slides. New teams later start from scratch when faced with similar questions. <\/p>        <div class=\"lbcx-when\"><b>What matters:<\/b><ul><li>Align lessons learned with concrete reuse<\/li><li>Provide standards and examples close to the project start<\/li><li>Organize the feedback loop from projects as a mandatory process<\/li><\/ul><\/div>      <\/div>\n      <aside class=\"lbcx-side\"><span>Le Bihan Perspective<\/span><p>Experience only becomes organizational knowledge if it is discoverable and applicable for the next project.<\/p><\/aside>    <\/div><div class=\"lbcx-tab-panel\" role=\"tabpanel\" id=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-panel-2\" aria-labelledby=\"lbcx-tabs-block_8b0100b045d80e0d6672151fdeca1631-tab-2\" hidden data-lbc-panel=\"2\">\n      <div>\n        <span class=\"lbcx-tag\">Common Cause<\/span>        <h3>Technology is expected to compensate for a lack of order<\/h3>        <p>New search tools or AI support are expected to help, even though content is outdated, inconsistent, or lacks proper access permissions.<\/p>        <div class=\"lbcx-when\"><b>What matters:<\/b><ul><li>Clarify quality and responsibilities for content<\/li><li>Accurately map permissions and confidentiality<\/li><li>Implement AI only on a reliable knowledge base<\/li><\/ul><\/div>      <\/div>\n      <aside class=\"lbcx-side\"><span>Le Bihan Perspective<\/span><p>AI can make knowledge more accessible. However, it does not replace the responsibility for determining which information is valid and needs to be maintained. <\/p><\/aside>    <\/div>  <\/div>\n<\/div><\/section><\/div>\n<div class=\"lbcx\"><section class=\"lbcx-tabs-section lbcx-stake-section\" id=\"target-groups\"><div class=\"wrap\">\n  <div class=\"sec-head left reveal\"><span class=\"eyebrow steel\">Who We Solve This For<\/span><h2>The Same Knowledge. Four Different Usage Scenarios. <\/h2><p>Depending on the role, the focus is on quick retrieval, mandatory standards, sharing experience, or a scalable knowledge architecture.<\/p><\/div>\n\n  <div class=\"lbcx-stake\" data-lbc-stakeholder>\n    <div class=\"lbcx-stake-grid\">\n              <button type=\"button\" class=\"lbcx-stake-card\" data-stake-card=\"0\" aria-expanded=\"false\" aria-controls=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-0\">\n          <span class=\"lbcx-stake-role\">Project Management<\/span>\n          <span class=\"lbcx-stake-card-focus\">Fokus: Finding<\/span>        <\/button>\n              <button type=\"button\" class=\"lbcx-stake-card\" data-stake-card=\"1\" aria-expanded=\"false\" aria-controls=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-1\">\n          <span class=\"lbcx-stake-role\">PMO \/ Methodology Responsibility<\/span>\n          <span class=\"lbcx-stake-card-focus\">Fokus: Standardizing<\/span>        <\/button>\n              <button type=\"button\" class=\"lbcx-stake-card\" data-stake-card=\"2\" aria-expanded=\"false\" aria-controls=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-2\">\n          <span class=\"lbcx-stake-role\">Departments \/ Experts<\/span>\n          <span class=\"lbcx-stake-card-focus\">Fokus: Sharing<\/span>        <\/button>\n              <button type=\"button\" class=\"lbcx-stake-card\" data-stake-card=\"3\" aria-expanded=\"false\" aria-controls=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-3\">\n          <span class=\"lbcx-stake-role\">CIO \/ Knowledge Owner<\/span>\n          <span class=\"lbcx-stake-card-focus\">Fokus: Scaling<\/span>        <\/button>\n      \n      <div class=\"lbcx-stake-center\" aria-hidden=\"true\">\n        <div class=\"lbcx-stake-donut\">\n          <svg class=\"lbcx-stake-svg\" viewBox=\"0 0 320 320\" focusable=\"false\">\n            <circle class=\"lbcx-stake-ring\" cx=\"160\" cy=\"160\" r=\"103\"><\/circle>\n            <path class=\"lbcx-stake-segment\" data-stake-segment=\"0\" d=\"M 57.39 151.02 A 103 103 0 0 1 151.02 57.39\"><\/path>\n            <path class=\"lbcx-stake-segment\" data-stake-segment=\"1\" d=\"M 168.98 57.39 A 103 103 0 0 1 262.61 151.02\"><\/path>\n            <path class=\"lbcx-stake-segment\" data-stake-segment=\"2\" d=\"M 151.02 262.61 A 103 103 0 0 1 57.39 168.98\"><\/path>\n            <path class=\"lbcx-stake-segment\" data-stake-segment=\"3\" d=\"M 262.61 168.98 A 103 103 0 0 1 168.98 262.61\"><\/path>\n            <circle class=\"lbcx-stake-core\" cx=\"160\" cy=\"160\" r=\"72\"><\/circle>\n          <\/svg>\n          <span class=\"lbcx-stake-core-label\">Organizational perspective<\/span>\n          <div class=\"lbcx-stake-focus-cloud\">\n                          <span class=\"lbcx-stake-word lbcx-stake-word-0\" data-stake-word=\"0\">Finding<\/span>\n                          <span class=\"lbcx-stake-word lbcx-stake-word-1\" data-stake-word=\"1\">Standardizing<\/span>\n                          <span class=\"lbcx-stake-word lbcx-stake-word-2\" data-stake-word=\"2\">Sharing<\/span>\n                          <span class=\"lbcx-stake-word lbcx-stake-word-3\" data-stake-word=\"3\">Scaling<\/span>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"lbcx-stake-details\" data-stake-details>\n              <div class=\"lbcx-stake-detail\" id=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-0\" data-stake-detail=\"0\" hidden>\n          <div class=\"lbcx-stake-detail-copy\">\n            <span class=\"lbcx-tag\">Daily Project Routine<\/span>            <h3>Finding the right information at the right moment.<\/h3>            <p>Project managers need templates, decisions, examples, and experiences exactly when they have to solve a specific task.<\/p>            <div class=\"lbcx-when\"><b>Your Topics<\/b><ul><li>Quickly find valid standards<\/li><li>Leverage experiences from similar projects<\/li><li>Waste less time on searching and follow-up questions<\/li><\/ul><\/div>          <\/div>\n                  <\/div>\n              <div class=\"lbcx-stake-detail\" id=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-1\" data-stake-detail=\"1\" hidden>\n          <div class=\"lbcx-stake-detail-copy\">\n            <span class=\"lbcx-tag\">Methodological View<\/span>            <h3>Make compliance visible and maintainable.<\/h3>            <p>PMOs and methodology leads must clarify which standards apply, who maintains them, and how experiences flow back into the organization.<\/p>            <div class=\"lbcx-when\"><b>Your Topics<\/b><ul><li>Manage validity and versions<\/li><li>Maintain templates and methodological knowledge<\/li><li>Make lessons learned applicable for future use<\/li><\/ul><\/div>          <\/div>\n                  <\/div>\n              <div class=\"lbcx-stake-detail\" id=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-2\" data-stake-detail=\"2\" hidden>\n          <div class=\"lbcx-stake-detail-copy\">\n            <span class=\"lbcx-tag\">Expert View<\/span>            <h3>Pass on experience without making documentation an end in itself.<\/h3>            <p>Subject matter experts should be able to contribute knowledge where it truly helps others\u2014with manageable maintenance effort.<\/p>            <div class=\"lbcx-when\"><b>Your Topics<\/b><ul><li>Capture knowledge directly from the workflow<\/li><li>Designate content owners<\/li><li>Create reusable examples<\/li><\/ul><\/div>          <\/div>\n                  <\/div>\n              <div class=\"lbcx-stake-detail\" id=\"lbcx-tabs-block_3ef8082afd810cda0ed8d3ffb5dd78d0-stake-detail-3\" data-stake-detail=\"3\" hidden>\n          <div class=\"lbcx-stake-detail-copy\">\n            <span class=\"lbcx-tag\">Organizational View<\/span>            <h3>Make knowledge reliably accessible across systems.<\/h3>            <p>At the organizational level, the focus is on architecture, permissions, quality, and how search and AI access reliable content.<\/p>            <div class=\"lbcx-when\"><b>Your Topics<\/b><ul><li>Organize knowledge architecture across systems<\/li><li>Secure access and confidentiality<\/li><li>Scale search and AI in a controlled manner<\/li><\/ul><\/div>          <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n<\/div><\/section><\/div>\n<div class=\"lbcx\">\n  <section class=\"lbcx-stages-section\">\n    <div class=\"wrap\">\n      <div class=\"sec-head left reveal\">\n        <span class=\"eyebrow steel\">Development Stages<\/span>        <h2>Expansion based on maturity level.<\/h2>        <p>The path to better knowledge management usually begins with cleaning up what is already there.<\/p>      <\/div>\n\n      <div class=\"lbcx-maturity reveal\" data-lbc-stages data-stage-count=\"3\" id=\"lbcx-maturity-1\">\n        <div class=\"lbcx-maturity-visual\">\n          <div class=\"lbcx-maturity-axis\" aria-hidden=\"true\">\n            <span class=\"lbcx-maturity-axis-title\">Maturity<\/span>\n            <span class=\"lbcx-maturity-axis-track\"><\/span>\n            <span class=\"lbcx-maturity-axis-fill\" data-stage-axis-fill><\/span>\n            <span class=\"lbcx-maturity-tick is-high\">High<\/span>\n            <span class=\"lbcx-maturity-tick is-mid\">Medium<\/span>\n            <span class=\"lbcx-maturity-tick is-low\">Low<\/span>\n          <\/div>\n\n          <div class=\"lbcx-maturity-tiers\" role=\"group\" aria-label=\"Expansion based on maturity level.\">\n                          <button\n                type=\"button\"\n                class=\"lbcx-maturity-tier\"\n                style=\"--tier-width:66%\"\n                data-stage-trigger=\"2\"\n                aria-pressed=\"false\"\n                aria-controls=\"lbcx-maturity-1-panel-2\"\n              >\n                <span class=\"lbcx-maturity-num\">03<\/span>\n                <span class=\"lbcx-maturity-label\">Optimize Usability<\/span>\n              <\/button>\n                          <button\n                type=\"button\"\n                class=\"lbcx-maturity-tier\"\n                style=\"--tier-width:83%\"\n                data-stage-trigger=\"1\"\n                aria-pressed=\"false\"\n                aria-controls=\"lbcx-maturity-1-panel-1\"\n              >\n                <span class=\"lbcx-maturity-num\">02<\/span>\n                <span class=\"lbcx-maturity-label\">Integrate into Processes<\/span>\n              <\/button>\n                          <button\n                type=\"button\"\n                class=\"lbcx-maturity-tier is-current\"\n                style=\"--tier-width:100%\"\n                data-stage-trigger=\"0\"\n                aria-pressed=\"true\"\n                aria-controls=\"lbcx-maturity-1-panel-0\"\n              >\n                <span class=\"lbcx-maturity-num\">01<\/span>\n                <span class=\"lbcx-maturity-label\">Organize Knowledge<\/span>\n              <\/button>\n                      <\/div>\n        <\/div>\n\n        <div class=\"lbcx-maturity-detail\" aria-live=\"polite\">\n                      <div\n              class=\"lbcx-maturity-panel is-active\"\n              data-stage-panel=\"0\"\n              id=\"lbcx-maturity-1-panel-0\"\n              aria-hidden=\"false\"            >\n              <h3>Organize Knowledge<\/h3>              <p class=\"lbcx-maturity-copy\">Review existing assets, remove duplicates, and make valid content recognizable.<\/p>                              <ul class=\"lbcx-maturity-points\">\n                                      <li>Structured knowledge areas<\/li>\n                                      <li>Valid templates<\/li>\n                                      <li>Initial responsibilities<\/li>\n                                  <\/ul>\n                          <\/div>\n                      <div\n              class=\"lbcx-maturity-panel\"\n              data-stage-panel=\"1\"\n              id=\"lbcx-maturity-1-panel-1\"\n              hidden aria-hidden=\"true\"            >\n              <h3>Integrate into Processes<\/h3>              <p class=\"lbcx-maturity-copy\">Design project work so that relevant knowledge is created and reused.<\/p>                              <ul class=\"lbcx-maturity-points\">\n                                      <li>Useful lessons learned<\/li>\n                                      <li>Accessible project standards<\/li>\n                                      <li>Maintenance process<\/li>\n                                  <\/ul>\n                          <\/div>\n                      <div\n              class=\"lbcx-maturity-panel\"\n              data-stage-panel=\"2\"\n              id=\"lbcx-maturity-1-panel-2\"\n              hidden aria-hidden=\"true\"            >\n              <h3>Optimize Usability<\/h3>              <p class=\"lbcx-maturity-copy\">Targeted use of search, links, and AI support.<\/p>                              <ul class=\"lbcx-maturity-points\">\n                                      <li>Context-sensitive search<\/li>\n                                      <li>AI-powered knowledge access<\/li>\n                                      <li>Connection to project and portfolio data<\/li>\n                                  <\/ul>\n                          <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n<\/div>\n<div class=\"lbcx\">\n  <section class=\"lbcx-related-section lbcx-related-section--expertise-stage\">\n    <div class=\"wrap\">\n      <div class=\"sec-head left reveal\">\n        <span class=\"eyebrow steel\">Related Expertise Areas<\/span>        <h2>Overview of Related Topics.<\/h2>        <p>Project work, portfolio, resources, collaboration, and knowledge are interdependent. Here you will find in-depth information on related topics.<\/p>      <\/div>\n\n              <div class=\"lbc-expertise-stage reveal\">\n          <div class=\"lbc-expertise-groups\">\n                          <section class=\"lbc-expertise-group\" data-competence-group=\"other\">\n                <header class=\"lbc-expertise-group-head\">\n                  <h3>Planning &amp; Control<\/h3>                  <p>For projects, portfolios, PMO, and resources.<\/p>                <\/header>\n                                  <div class=\"lbc-expertise-list\">\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/projektmanagement-und-pmo\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4 3 9l9 5 9-5-9-5z\"\/><path d=\"M3 14l9 5 9-5\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Project Management &amp; PMO<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/projektportfolio-management\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4 3 9l9 5 9-5-9-5z\"\/><path d=\"M3 14l9 5 9-5\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Project Portfolio Management<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/ressourcen-und-kapazitaetsmanagement\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4 3 9l9 5 9-5-9-5z\"\/><path d=\"M3 14l9 5 9-5\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Resource &amp; Capacity Management<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                      <\/div>\n                              <\/section>\n                          <section class=\"lbc-expertise-group\" data-competence-group=\"other\">\n                <header class=\"lbc-expertise-group-head\">\n                  <h3>Collaboration &amp; Knowledge<\/h3>                  <p>For teamwork, processes, and usable knowledge.<\/p>                <\/header>\n                                  <div class=\"lbc-expertise-list\">\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/work-management\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><rect x=\"4\" y=\"4\" width=\"7\" height=\"7\" rx=\"1\"\/><rect x=\"13\" y=\"4\" width=\"7\" height=\"4\" rx=\"1\"\/><rect x=\"13\" y=\"11\" width=\"7\" height=\"4\" rx=\"1\"\/><rect x=\"4\" y=\"14\" width=\"16\" height=\"6\" rx=\"1\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Work Management<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/work-automation\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M4 12a8 8 0 0 1 13.5-5.8\"\/><path d=\"M20 12a8 8 0 0 1-13.5 5.8\"\/><path d=\"M17 3.5v3h-3M7 20.5v-3h3\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Work Automation<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/wissensmanagement\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4 3 9l9 5 9-5-9-5z\"\/><path d=\"M3 14l9 5 9-5\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>Knowledge Management<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                          <a class=\"lbc-expertise-item\" href=\"\/kompetenzen\/ki-im-ppm\/\">\n                        <span class=\"lbc-expertise-item-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 4 3 9l9 5 9-5-9-5z\"\/><path d=\"M3 14l9 5 9-5\"\/><\/svg><\/span>\n                        <span class=\"lbc-expertise-item-copy\"><strong>AI in PPM<\/strong><\/span>\n                        <span class=\"lbc-expertise-item-arrow\" aria-hidden=\"true\">\u2192<\/span>\n                      <\/a>\n                                      <\/div>\n                              <\/section>\n                      <\/div>\n\n          <a class=\"lbc-expertise-ai\" href=\"https:\/\/www.lebihan.de\/en\/expertise-index\/expertise-ai-in-ppm\/\">\n            <span class=\"lbc-expertise-item-icon lbc-expertise-ai-icon\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3l1.7 5L19 10l-5.3 1.7L12 17l-1.7-5.3L5 10l5.3-2z\"\/><path d=\"M19 15l.7 2 2 .7-2 .7-.7 2-.7-2-2-.7 2-.7z\"\/><\/svg><\/span>\n            <span class=\"lbc-expertise-ai-copy\"><strong>AI in PPM<\/strong><\/span>\n            <span class=\"lbc-expertise-ai-arrow\" aria-hidden=\"true\">\u2192<\/span>\n          <\/a>\n        <\/div>\n          <\/div>\n  <\/section>\n<\/div>\n<div class=\"lbcx\"><section class=\"lbcx-crossnav\" aria-label=\"Dienstleistungen und Branchen\"><div class=\"wrap\">\n  <header class=\"lbcx-crossnav-head reveal\">\n    <span class=\"eyebrow steel\">Our Services<\/span>\n    <h2>How We Support Our Clients<\/h2>\n  <\/header>\n\n  <div class=\"lbcx-crossnav-group reveal\">\n    <div class=\"lbcx-crossnav-label\">All Services<\/div>\n    <div class=\"lbcx-service-grid\">\n              <a class=\"lbcx-service-card\" href=\"https:\/\/www.lebihan.de\/en\/services\/#strategie-standortbestimmung\">\n          <span class=\"lbcx-service-art\" aria-hidden=\"true\"><span class=\"lbcx-service-orbit\"><\/span><span class=\"lbcx-service-icon\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"8\"\/><circle cx=\"12\" cy=\"12\" r=\"3.4\"\/><path d=\"M12 1v3M12 20v3M1 12h3M20 12h3\"\/><\/svg><\/span><i><\/i><\/span>\n          <span class=\"lbcx-service-title\">Strategy &amp; Assessment<\/span>\n          <span class=\"lbcx-card-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-service-card\" href=\"https:\/\/www.lebihan.de\/en\/services\/#beratung-konzeption\">\n          <span class=\"lbcx-service-art\" aria-hidden=\"true\"><span class=\"lbcx-service-orbit\"><\/span><span class=\"lbcx-service-icon\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M15.5 8.5 11 11l-2.5 4.5L13 13z\"\/><\/svg><\/span><i><\/i><\/span>\n          <span class=\"lbcx-service-title\">Consulting &amp; Solution Design<\/span>\n          <span class=\"lbcx-card-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-service-card\" href=\"https:\/\/www.lebihan.de\/en\/services\/#implementierung-rollout\">\n          <span class=\"lbcx-service-art\" aria-hidden=\"true\"><span class=\"lbcx-service-orbit\"><\/span><span class=\"lbcx-service-icon\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3l8 4.5v9L12 21l-8-4.5v-9z\"\/><path d=\"M4 7.5l8 4.5 8-4.5M12 12v9\"\/><\/svg><\/span><i><\/i><\/span>\n          <span class=\"lbcx-service-title\">Implementation &amp; Rollout<\/span>\n          <span class=\"lbcx-card-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-service-card\" href=\"https:\/\/www.lebihan.de\/en\/services\/#betrieb-weiterentwicklung\">\n          <span class=\"lbcx-service-art\" aria-hidden=\"true\"><span class=\"lbcx-service-orbit\"><\/span><span class=\"lbcx-service-icon\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M3 12h4l2.5-6 4 13 2.5-7H21\"\/><\/svg><\/span><i><\/i><\/span>\n          <span class=\"lbcx-service-title\">Operations &amp; Continuous Improvement<\/span>\n          <span class=\"lbcx-card-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-service-card\" href=\"https:\/\/www.lebihan.de\/en\/services\/#coaching-citizen-development\">\n          <span class=\"lbcx-service-art\" aria-hidden=\"true\"><span class=\"lbcx-service-orbit\"><\/span><span class=\"lbcx-service-icon\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M12 3a6 6 0 0 0-4 10.5c.7.7 1 1.3 1 2.5h6c0-1.2.3-1.8 1-2.5A6 6 0 0 0 12 3z\"\/><path d=\"M9 18h6M10 21h4\"\/><\/svg><\/span><i><\/i><\/span>\n          <span class=\"lbcx-service-title\">Coaching &amp; Citizen Development<\/span>\n          <span class=\"lbcx-card-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n          <\/div>\n  <\/div>\n\n  <div class=\"lbcx-crossnav-group lbcx-crossnav-branches reveal\">\n    <div class=\"lbcx-crossnav-label\">All Industries<\/div>\n    <div class=\"lbcx-branch-strip\">\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-automotive-mobility\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" width=\"1024\" height=\"846\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-1024x846.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-1024x846.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-300x248.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-768x635.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-1536x1270.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/09\/pexels-hyundaimotorgroup-19233057-1-e1789046847720-2048x1693.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Automotive &amp; Mobility<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-energy\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-1024x683.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-300x200.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-768x512.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-1536x1024.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mr-dr3igeteilt-2159455987-36137497-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Energy &amp; Utilities<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-pharma\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-1024x683.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-300x200.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-768x512.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-1536x1024.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/louis-reed-pwcKF7L4-no-unsplash-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Chemie &amp; Pharma<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-ad\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-1024x682.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-1024x682.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-300x200.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-768x512.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-1536x1024.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-josephmartin-5493554-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Aerospace &amp; Defense<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-industrial-mechanical-engineering\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" width=\"1024\" height=\"835\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-1024x835.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-1024x835.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-300x245.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-768x626.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-1536x1253.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/07\/pexels-mike-van-schoonderwalt-1884800-5503874-2048x1670.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Industrial &amp; Mechanical Engineering<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n              <a class=\"lbcx-branch-card\" href=\"https:\/\/www.lebihan.de\/en\/industry-your-industry\/\">\n          <span class=\"lbcx-branch-visual\" aria-hidden=\"true\"><img decoding=\"async\" src=\"https:\/\/www.lebihan.de\/en\/wp-content\/themes\/lebihan\/assets\/img\/branche-open-team-pexels.webp\" alt=\"\" loading=\"lazy\" style=\"object-position:center;\"><\/span>\n          <span class=\"lbcx-branch-shade\" aria-hidden=\"true\"><\/span>\n          <span class=\"lbcx-branch-title\">Your industry<\/span>\n          <span class=\"lbcx-branch-arrow\" aria-hidden=\"true\"><svg class=\"ic\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg><\/span>\n        <\/a>\n          <\/div>\n  <\/div>\n<\/div><\/section><\/div>\n    <div class=\"lbcx\"><section class=\"lbcx-person\" id=\"kontakt\"><div class=\"wrap\">\n      <div class=\"lbcx-person-card reveal\">\n        <div class=\"lbcx-person-media\">\n                      <img width=\"768\" height=\"555\" src=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588-768x555.jpg\" class=\"lbcx-person-photo\" alt=\"Alexander Zorn\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\" sizes=\"auto, (max-width: 800px) 150px, 190px\" srcset=\"https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588-768x555.jpg 768w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588-300x217.jpg 300w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588-1024x739.jpg 1024w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588-1536x1109.jpg 1536w, https:\/\/www.lebihan.de\/wp-content\/uploads\/2026\/08\/AZO_-e1789121272588.jpg 1662w\" \/>                  <\/div>\n        <div class=\"lbcx-person-copy\">\n          <span class=\"eyebrow steel\">Your Contact Person<\/span>\n          <h2>Alexander Zorn<\/h2>\n          <p class=\"lbcx-person-role\">COO<\/p>          <blockquote>\u201eKnowledge management becomes effective when people find reliable information at the right moment\u2014and experience is not lost after every project.\u201c<\/blockquote>                      <div class=\"lbcx-person-contactline\">\n              <div class=\"lbcx-person-actions\">\n                <a class=\"lbcx-person-chip\" href=\"mailto:alexander.zorn@lebihan.de\"><span aria-hidden=\"true\">\u2709<\/span><span>Email<\/span><\/a>                <a class=\"lbcx-person-chip\" href=\"tel:+491621006990\" aria-label=\"Phone: +49 162 1006990\" title=\"+49 162 1006990\"><span aria-hidden=\"true\">\u260e<\/span><span>Phone<\/span><\/a>                <a class=\"lbcx-person-chip lbcx-person-linkedin\" href=\"https:\/\/www.linkedin.com\/in\/zornalexander\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"lbcx-person-in\" aria-hidden=\"true\">in<\/span><span>LinkedIn \u2197<\/span><\/a>              <\/div>\n                          <\/div>\n                  <\/div>\n      <\/div>\n    <\/div><\/section><\/div>\n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1385,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1504","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/pages\/1504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/comments?post=1504"}],"version-history":[{"count":1,"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/pages\/1504\/revisions"}],"predecessor-version":[{"id":1505,"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/pages\/1504\/revisions\/1505"}],"up":[{"embeddable":true,"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/pages\/1385"}],"wp:attachment":[{"href":"https:\/\/www.lebihan.de\/en\/wp-json\/wp\/v2\/media?parent=1504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}